Monitoring - Springboard has been stable since 11am with no further indications of instability.
PeopleScout engineers has been in direct discussions with our hosted data centre provider. A series of short term actions have been undertaken to ensure stability. Further reviews and actions will be taking place over the coming days to ensure longer term stability of network services is ensured following two instances of instability in the past 4 weeks.
PeopleScout will keep this incident in monitoring, with further updates to be provided over the coming days.
Sep 04, 2026 - 12:54 AEST
PeopleScout engineers has been in direct discussions with our hosted data centre provider. A series of short term actions have been undertaken to ensure stability. Further reviews and actions will be taking place over the coming days to ensure longer term stability of network services is ensured following two instances of instability in the past 4 weeks.
PeopleScout will keep this incident in monitoring, with further updates to be provided over the coming days.
Sep 04, 2026 - 12:54 AEST
Update - PeopleScout is continuing to investigate network instability with our data centre provider.
We will provide a further update in the next 30 minutes
Sep 04, 2026 - 11:20 AEST
We will provide a further update in the next 30 minutes
Sep 04, 2026 - 11:20 AEST
Investigating - Springboard is currently experiencing intermittent access issues from public networks. At this early stage, it appears to be an re-occurence of the issue with our Private Cloud datacentre hosted provider from yesteday. Engineers are working with our hosted provider now.
We will provide an update in 30 minutes.
Sep 04, 2026 - 10:26 AEST
We will provide an update in 30 minutes.
Sep 04, 2026 - 10:26 AEST
Monitoring - All,
Access to Springboard platforms has stabilised following action taken by our hosted service provider. We are continuing discussions with provider to ensure stability remains, and whilst they investigate root causes.
We are continuing to monitor for further issues, however at this point access to all systems is stable.
Sep 03, 2026 - 14:14 AEST
Access to Springboard platforms has stabilised following action taken by our hosted service provider. We are continuing discussions with provider to ensure stability remains, and whilst they investigate root causes.
We are continuing to monitor for further issues, however at this point access to all systems is stable.
Sep 03, 2026 - 14:14 AEST
Update - We are continuing to investigate this issue.
Sep 03, 2026 - 13:34 AEST
Sep 03, 2026 - 13:34 AEST
Investigating - Springboard is currently experiencing intermittent access issues from public networks. At this early stage, it appears to be an issue with our Private Cloud datacentre hosted provider. Engineers are working with our hosted provider now.
We will provide an update in 30 minutes.
Regards,
Springboard Team.
Sep 03, 2026 - 13:33 AEST
We will provide an update in 30 minutes.
Regards,
Springboard Team.
Sep 03, 2026 - 13:33 AEST
Springboard ATS
Operational
Careers Portals
Operational
Rules Engine
Operational
Email System
Operational
Bulk Print
Operational
Enhanced Reports
Operational
FTP / sFTP
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.