All Systems Operational

Uptime over the past 90 days. View historical uptime.
Springboard ATS Operational
Careers Portals Operational
Rules Engine Operational
Email System Operational
Bulk Print Operational
Enhanced Reports Operational
FTP / sFTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 15, 2026

No incidents reported today.

Nov 14, 2026

Microsoft Outlook Global Outage - information for Springboard customers
Resolved - This incident has been resolved.
Nov 14, 07:53 AEDT
Monitoring - We’re aware that a current Microsoft Outlook / Microsoft 365 outage is affecting delivery of emails sent from Springboard to Microsoft-hosted mailboxes.
Springboard itself is working normally. Emails are not being lost. They are being queued and will be delivered automatically once Microsoft resolves the issue. You don’t need to resend any messages.
We’re watching the situation closely and will post an update once delivery returns to normal. For the latest on the outage, see the Microsoft 365 Service Health status page.
Nov 13, 11:40 AEDT

Nov 13, 2026

Springboard - Intermittent Connectivity Issues
Resolved - This incident has been resolved.
Nov 13, 11:41 AEDT
Monitoring - All,

Access to Springboard platforms has been restored and we are in a monitoring phase. Root cause was due to connectivity issues caused by our hosted service provider, and we are jointly investigating what has caused this and any relationships to connectivity challenges that have been experienced in July and September of 2026.

We apologise for the interruption of service.

Regards,
Springboard Team.
Nov 11, 15:45 AEDT
Investigating - We are aware of intermittent connection issues affecting access to Springboard.

Our technical team is investigating the issue as a priority and working to identify and resolve the cause.

We apologise for any inconvenience and will provide a further update as more information becomes available.
Nov 11, 15:23 AEDT

Nov 12, 2026

No incidents reported.

Nov 11, 2026

Springboard Service Notification - Intermittent Access Issues
Resolved - This incident has been resolved.
Nov 11, 15:42 AEDT
Monitoring - Our engineering team has resolved some long running processes that were contributing to the intermittent access issues.

Access to Springboard should now be returning to normal. We’ll continue to monitor the environment closely and provide a further update if required.
Nov 3, 07:23 AEDT
Investigating - We’re aware of intermittent access issues affecting Springboard and are currently investigating the cause.

Our engineering team is treating this as a priority and is working to identify and resolve the issue as quickly as possible.

We’ll provide a further update as soon as we have more information.

We apologise for any disruption this may be causing and appreciate your patience while we work through this.
Nov 3, 06:49 AEDT
PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619
Resolved - This incident has been resolved.
Nov 11, 15:41 AEDT
Update - Further to our interim advice on Thursday 22 October, which confirmed that Springboard does not use PHP anywhere in its architecture, we are writing with a final update.

PeopleScout’s cybersecurity team has now completed a full scan of all servers and code bases across our wider business. The scan found a small number of low-risk servers outside the Springboard platform that needed patching. That patching was completed on Friday 23 October (US time).

No further action is needed from PeopleScout or from clients in relation to these PHP vulnerabilities.

If you have any questions, please contact your PeopleScout account representative.
Oct 26, 08:53 AEDT
Monitoring - PeopleScout is aware of the recently disclosed PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619.

Springboard doesn’t use PHP anywhere in its architecture, so the Springboard platform isn’t affected by these vulnerabilities. No action is required from Springboard clients.

As a precaution, PeopleScout’s cybersecurity team is completing a full scan of servers and code bases across our wider business to identify any systems that may be in scope. We’ll share an update once that review is complete.

If you have any questions, please contact your PeopleScout account manager or Application Support Desk.
Oct 22, 09:33 AEDT

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Nov 2, 2026

Springboard is currently unavailable
Resolved - This incident has been resolved.
Nov 2, 12:49 AEDT
Monitoring - System access has been restored. A hardware warning fault appears to have caused the database to go offline. Engineers restarted the database succesfully and have restored access to all systems.

Further analysis on root cause will be investigated over the next 24-48 hours.

There is currently no indicators of security concern, and no permanent impact to data.
Nov 1, 22:08 AEDT
Investigating - Engineers have been alerted to a critical issue with Springboard and it is currently offline.

We are investigating the issue and will provide an update shortly.
Nov 1, 21:48 AEDT

Nov 1, 2026

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